Request Consumer Advocacy

Posted By on November 21, 2008

Although there are guidelines throughout the site for how you should write your own press release, and what we charge for writing press releases, please ignore them, they do not apply to you. If we accept your request, we will write the press release for you for maximum impact.

Here are the guidelines:

  • Base all your complaints in fact, not emotion. It is not relevant to the news community if the action you suffered made you sad. Mainstream media cares if abuses were committed and/or laws were broken.
  • Make very certain you have your facts documented. You don’t need to have written proof, but even a conversation log written out by you, to prove the actions taken against you.
  • Please proofread your request before you send it. If it is unreadable due to excessive spelling and grammatical errors, we will have difficulty understanding your situation and our ability to help you may be limited because of it.
  • If there are others involved in your case, please provide detailed contact information so we may reach them and discuss the matter with them personally. Their confidentiality will be assured if they request it, but if more than one party is involved in a case to the degree that they are willing to help, it makes for a more powerful and influential story.

    • Because of the nature of our consumer advocacy program, it incurs tremendous expense on our end. No fewer than one in four of our consumer advocacy press releases results in some form of legal action against us, our ability to continue the program is always in danger. Consider making a donation to help offset our cause, even if it’s only $20, $50 or $100. Every bit helps. Please know in advance, however, that your decision to donate towards this program WILL NOT affect our decision to help you. Only the merit and severity of your case will make that decision for us.

    Be advised that, due to resource, funding and logistical reasons, we can not accept every request that we receive. We will make every attempt to provide you with information and advocacy no matter what your complaint may be, and no request will go unanswered.

    Please make your request via email ONLY. Telephone availability is limited to incoming media information requests and every call we accept for other reasons runs us the risk of not being available to answer a call from reporters working on a deadline. This is a benefit to you, since when your story is the one we’re covering, we will be available to media representatives who need to hear about your story.

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